Privacy Policy

    Effective Date: June 1, 2026

    This Privacy Policy describes how Blue Ridge Pumping LLC, operating as Blue Ridge Concrete Pumping ("we," "us," or "our"), collects, uses, and protects your personal information when you interact with our website, contact us, or use our services.

    1. Information We Collect

    We may collect the following types of personal information:

    • Contact information: name, phone number, email address, job site address or city
    • Business information: company name, contractor license number (if provided)
    • Job details: pour type, estimated yardage, preferred scheduling dates
    • Payment information: check details for invoicing purposes
    • Communications: text messages, emails, and form submissions you send to us
    • Device and usage data: IP address, browser type, and pages visited on our website (collected via cookies and analytics tools)

    2. How We Use Your Information

    We use the information we collect to:

    • Schedule and confirm concrete pumping jobs
    • Send service-related text messages and communications
    • Process invoices and payments
    • Respond to inquiries and bid requests
    • Improve our website and services
    • Send promotional communications to customers who have provided express written consent
    • Comply with applicable laws and regulations

    3. SMS & Text Messaging

    If you provide your phone number and consent to receive text messages, we may send you:

    • Transactional messages: scheduling confirmations, job reminders, and invoicing notifications
    • Promotional messages: exclusive offers and updates (only with your express written consent)

    Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP to any message. Reply HELP for assistance.

    We do not sell, rent, lease, or share your phone number or SMS consent data with any third party for marketing purposes. SMS opt-in data and consent are never shared with third parties.

    4. How We Share Your Information

    We do not sell or rent your personal information. We may share your information with:

    • Service providers: GoHighLevel (CRM and communications platform) and NMI (payment processing, when activated) who assist us in operating our business, subject to confidentiality agreements
    • Legal authorities: when required by law, court order, or to protect our rights

    We do not share your personal information with any other third parties for marketing or commercial purposes.

    5. Cookies & Tracking

    Our website may use cookies and similar tracking technologies to analyze website traffic and improve user experience. We may use Google Analytics or similar tools. You can control cookies through your browser settings. Continued use of our website constitutes acceptance of our use of cookies.

    6. Data Security

    We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.

    7. Data Retention

    We retain your personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. Customer records are typically retained for a minimum of 3 years.

    8. Your Rights

    You have the right to:

    • Request access to the personal information we hold about you
    • Request correction of inaccurate information
    • Request deletion of your personal information, subject to legal retention requirements
    • Opt out of marketing communications at any time

    To exercise any of these rights, contact us at blueridgecps@gmail.com or 706-829-2647.

    9. Children's Privacy

    Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately.

    10. Changes to This Policy

    We may update this Privacy Policy from time to time. Updates will be posted at blueridgepumping.com with a revised effective date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

    11. Contact

    Blue Ridge Pumping LLC (Blue Ridge Concrete Pumping)
    226 Floyd Rd, Canon, GA 30520
    Phone/Text: 706-829-2647
    Email: blueridgecps@gmail.com
    Website: blueridgepumping.com